Terms of service
# Terms of Service
**Last Updated:** July 2026
Welcome to Valvyn. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our services.
## 1. Acceptance of Terms
By accessing or using our website, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree, please do not use our website.
## 2. Products and Services
We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct errors, inaccuracies, or omissions and to update information without prior notice.
## 3. Pricing and Payments
All prices are displayed in Indian Rupees (INR) unless otherwise stated. Payment must be completed before an order is processed and shipped.
## 4. Orders
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, unauthorized activity, or misuse of our services.
## 5. Shipping
Delivery times are estimates and may vary depending on your location, courier services, or unforeseen circumstances. Delays beyond our control do not automatically qualify for compensation.
## 6. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms outlined in that policy.
## 7. Intellectual Property
All content on this website, including text, images, logos, graphics, and designs, is the property of Valvyn and may not be copied, reproduced, or distributed without prior written permission.
## 8. Prohibited Use
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to gain unauthorized access to our systems.
- Interfere with the security or functionality of the website.
- Upload malicious software or harmful content.
## 9. Limitation of Liability
Valvyn shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services, except where required by applicable law.
## 10. Privacy
Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.
## 11. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page and become effective immediately upon publication.
## 12. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
**Email:** GenScaleagencycontact@gmail.com
**Customer Support Hours:**
Monday – Friday
9:00 AM – 6:00 PM (IST)